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In Person
Payments are accepted at our Customer Service office, Monday to Friday, 8:30 a.m. to 4:30 p.m. [Summer Hours - Victoria Day to Labour Day - 8:30 a.m. to 4:00 p.m.) at 1001 Sydney Street, Cornwall. If you can't come during regular business hours, you can deposit your payment after hours in a deposit box conveniently located outside the front entrance of the office. |
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By Mail To pay your bill by mail, send your cheque and remittance stub to: Cornwall Electric 1001 Sydney Street Cornwall ON K6H 5V3 |
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By Telephone or Internet Banking You can take advantage of your financial institution's telecommunication banking services to pay your electric bill. To find out more contact your financial institution. |
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Pre-authorized Payments Our Pre-authorized Payment Plan alleviates the worry of cheque writing, stamps, mailing and due dates. We can arrange to have the amount of your bi-monthly bill automatically withdrawn on the due date from your bank account at most Canadian financial institutions. Cornwall Electric will continue to send you a bi-monthly statement detailing your energy expenses. The amount of the payment will also show up on your bank records. Our Pre-authorized Payment Plan is convenient, reliable and free of charge. To sign on, download and mail your completed authorization form or call our Customer Service Department at 613.932.0123 for assistance. |
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Equalized Payment Plan A typical electric bill has its ups and downs as the seasons change. Cornwall Electric's Equal Payment Plan evens out your bi-monthly bill - you make the same payment bi-monthly. There are no surprises, so it's easier on your budget. Here's how it works. First, an average payment is calculated based on your past electric use. That average becomes your new bi-monthly payment. You'll still be aware of exactly how much electricity you use because your regular bi-monthly bill will show both your actual usage and your Equal Payment amount. To sign on for the Equalized Payment Plan, download and mail your completed authorization form or call our Customer Service Department at 613.932.0123 for assistance. |
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View A Sample Bill Several changes have occurred on your electric bill, with the approval of the OEB. To understand these changes, we have prepared samples of bills with explanations of these changes. Click here to download a sample bill and explanation of these changes for customers in the Cornwall area. Your electric bill is produced bi-monthly, and you should receive it around the same time every other month. |
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