|
In Person
Payments are accepted at our Customer Service office in Fort Erie, Monday to Friday, 8:00 a.m. to 4:30 p.m. at 1130 Bertie Street, Fort Erie. or At our office in Port Colborne, Monday to Friday, 10:00 a.m. to 4:00 p.m. at 380 Elm Street, Port Colborne. If you can't come during regular business hours, you can deposit your payment after hours in a deposit box conveniently located outside the front entrance of either office. |
 |
By Mail To pay your bill by mail, send your cheque and remittance stub to: Canadian Niagara Power Inc. P.O. Box 1218, Fort Erie ON L2A 5Y2 |
|
By Telephone or Internet Banking You can take advantage of your financial institution's telecommunication banking services to pay your electric bill. To find out more contact your financial institution. |
|
Pre-authorized Payments Our Pre-authorized Payment Plan alleviates the worry of cheque writing, stamps, mailing and due dates. We can arrange to have the amount of your monthly bill automatically withdrawn on the due date from your bank account at most Canadian financial institutions. Canadian Niagara Power Inc. will continue to send you a monthly statement detailing your energy expenses. The amount of the payment will also show up on your bank records. Our Pre-authorized Payment Plan is convenient, reliable and free of charge. To sign on, download and mail your completed authorization form or call our Customer Service Department at 905.871.0330 or 905.835.0051 for assistance. |
|
Equalized Payment Plan A typical electric bill has its ups and downs as the seasons change. Canadian Niagara Power Inc.'s Equal Payment Plan evens out your monthly bill - you make the same payment every month. There are no surprises, so it's easier on your budget. Here's how it works. First, an average payment is calculated based on your past electric use. That average becomes your new monthly payment. You'll still be aware of exactly how much electricity you use because your regular monthly bill will show both your actual usage and your Equal Payment amount. To sign on for the Equalized Payment Plan, download and mail your completed authorization form or call our Customer Service Department at 905.871.0330 or 905.835.0051 for assistance. An Equalized Payment Plan is not available to customers currently under contract with an electricity retailer. |
|
View A Sample Bill Several changes have occurred on your electric bill, with the approval of the OEB. To understand these changes, we have prepared samples of bills with explanations of these changes. Click here to download a sample bill and explanation of these changes for customers in the Fort Erie area. Click here to download a sample bill and explanation of these changes for customers in the Port Colborne area. Your electric bill is produced monthly, and you should receive it around the same time each month. |
|
