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Canadian Niagara Power announces Time-of-Use Electricity Billing to begin in June 2012


FORT ERIE, ONTARIO (May 24, 2012) – Canadian Niagara Power Inc. will send eligible customers** their first Time‐Of‐Use (TOU) bill beginning in July 2012 for energy consumed in June 2012.

TOU billing divides a consumer’s electricity consumption into three different time periods; onpeak, mid‐peak and off‐peak. Each time period has a corresponding rate that will be charged for electricity used during that time. On‐peak electricity rates are the highest, off‐peak electricity rates are the lowest with mid‐peak rates falling somewhere in between. Weekends and holidays are off‐peak and at the lowest TOU rate.

Time‐Of‐Use billing provides an incentive for customers to use electricity during off‐peak periods by charging a lower price during these times. By shifting energy‐intensive activities to off‐peak periods, consumers will help smooth electricity demand peaks, create a sustainable electricity supply, help the environment, and manage their electricity costs.

While weekends and holidays are always off‐peak, TOU periods for weekdays change seasonally. When Canadian Niagara Power’s customers receive their first TOU bill in July, it will reflect the current TOU pricing for the summer season, as outlined in the chart below:

Time-of-use Periods Summer: May 1 – Oct. 31 Winter: Nov. 1 – April 30
Off-peak, 6.5 cents/kWh Weekdays: 7 p.m. – 7 a.m.
Weekends & Holidays: All day
Weekdays: 7 p.m. – 7 a.m.
Weekends & Holidays: All day
Mid-peak, 10.0 cents/kWh Weekdays: 7 a.m. – 11 a.m.
Weekdays: 5 p.m. – 7 p.m.
Weekdays: 11 a.m. – 5 p.m.
On-peak, 11.7 cents/kWh Weekdays: 11 a.m. – 5 p.m. Weekdays: 7 a.m. – 11 a.m.
Weekdays: 5 p.m. – 7 p.m.

According to Kristine Carmichael, Manager, Customer Service, Human Resources and Corporate Communications, “With TOU billing, making simple changes to your daily routine can impact your electricity bill because you shift your electricity consumption from the on‐peak rate or mid‐peak rate to the off‐peak rate. For example, running larger household appliances like the dishwasher or washing machine after 7 p.m. instead of 6 p.m. makes a difference.”

Customers are encouraged to visit for TOU tips and information about the suite of conservation programs offered to residential, commercial and industrial consumers. Canadian Niagara Power is committed to providing our customers with the information necessary to prepare them for TOU billing, and the tools to manage their electricity costs under this new billing structure. Canadian Niagara Power customers will be receiving a Spring/Summer newsletter in early June with further information about the switch to TOU.

Online resources are available to consumers to educate and inform about making changes under the new TOU structure. Residential consumers can visit Ten Smart Meter Lane at: and use the online tool that calculates the amount of electricity household appliances consume, and illustrates the savings possible by shifting to mid‐peak and off‐peak periods. A similar tool is available to small commercial consumers and it can be accessed at

Customers are invited to come and talk with representatives from Canadian Niagara Power at the Time‐of‐Use Information Sessions offered in Fort Erie and Port Colborne on Monday, May 28, 2012. The Fort Erie Info Session takes place from 9:30 a.m. to 10:30 a.m. at the Fort Erie Centennial Library (136 Gilmore Road). The Port Colborne Info Session will be held at Guild Hall (72 Charlotte Street) from 2 p.m. to 3 p.m.

** Customers who have signed an electricity contract with an electricity Retailer will continue to pay the rates as specified in their contract.

** Customers who are classified as General Service > 50 kW and Large Users > 5 MW will not be affected by TOU rates.

For more information, please contact:
Kristine Carmichael
Manager, Customer Service, Human Resources and Corporate Communications.
Canadian Niagara Power
Telephone: 905‐871‐0330

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